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concierge

Our Concierge

At PLQ, we are continuously looking for ways to elevate the visitor experience in our pursuit to create delightful moments for you and your loved ones. Our team of Concierge Ambassadors seek to serve your needs with grace and efficiency.

Concierge services

Services offered include:

  • General enquiries
  • Mall promotions and redemptions
  • Complimentary wheelchair hire
  • First-aid assistance
  • Sale of Lendlease vouchers (NETS or Cash)

Opening hours

10am to 10pm daily (Last redemption and sale of vouchers by 9:30pm)

Location: Level 4 (in front of Challenger), PLQ Mall

Skip the line and save your time!
Get your queue number here for PLQ Mall Concierge Services.

You can also contact us at
+65 6955 8800 or concierge.retail@payalebarquarter.com

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Family & Parent Rooms

PLQ is a family-friendly precinct and our suite of comprehensive facilities have been specially designed to provide a cosy and private space for parents to care for their little ones.

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Family rooms

Located at B1 and L4 PLQ Mall

Facilities available:

  • Feeding rooms
  • Diaper changing stations
  • Prep area with hot and cold water dispensers
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Parents rooms

Located at L1, L2 and L3 PLQ Mall

Facilities available:

  • Diaper changing stations
  • Adult and kiddy toilets